Shipping Policy

At VogueHour, we are committed to delivering your order safely and on time. Please read our shipping policy below for complete details.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation message with tracking details (where available).

Delivery Time

Estimated delivery times are:

Major Cities: 2–4 business days
Other Areas: 3–7 business days

Please note that delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive tracking information via email or SMS (if applicable), allowing you to monitor the status of your shipment.

Delivery Attempts

Our courier partners will make reasonable attempts to deliver your order. If delivery cannot be completed due to incorrect address details or the recipient's unavailability, additional delivery charges may apply.

Delivery Areas

We currently deliver across Pakistan. If you have questions regarding delivery to your location, please contact our customer support before placing your order.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. Include your order number and clear photographs (if applicable) so we can investigate and resolve the issue promptly.